Policy - GeminiDragonfly

Shipping & Policies

Digital downloads

File delivery

Your files will be available to download once payment is confirmed.

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Privacy policy

Your privacy is safe with GeminiDragonfly. Your information and email is only used for the purpose of fulfilling your order or communicating with you about a potential order you are interested in placing. As an Artist who uses Print Partners to apply my artwork onto products, when you place an order with my shop through Etsy, your shipping information is shared with the Print Partner. All Print Partners that I use agree to not share that information or use it in any other way than for order fulfillment purposes. If you have any concerns about this, please feel free to reach out to me for further clarification.

Legal imprint